Refund & Return Policy – FZ Traders

At FZ Traders, customer satisfaction is our priority.

1. Return Eligibility

You may request a return or exchange if:

• You received a damaged product
• Wrong item was delivered
• Product has a manufacturing defect

The request must be made within 3 days of receiving the order.

2. Non-Returnable Items

Products will not be eligible for return if:

• Used or damaged by the customer
• Missing original packaging
• Change of mind after use

3. Refund Process

Once the returned product is received and inspected:

• Approved refunds will be processed within 5–7 working days.
• Refunds may be issued via bank transfer, Easypaisa, JazzCash, or store credit.

4. Exchange Policy

Customers may request an exchange subject to product availability.

5. Shipping Charges

• Shipping charges are non-refundable.
• In case of damaged or incorrect items, return shipping may be covered by FZ Traders.

6. Order Cancellation

Orders can be canceled before shipment confirmation.

7. Contact for Returns & Refunds

Website: FZ Traders
WhatsApp: 0326-3236677