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Refund & Return Policy – FZ Traders

At FZ Traders, customer satisfaction is our priority.

1. Return Eligibility

You may request a return or exchange if:

  • You received a damaged product
  • Wrong item was delivered
  • Product has a manufacturing defect

The request must be made within 3 days of receiving the order.

2. Non-Returnable Items

Products will not be eligible for return if:

  • Used or damaged by the customer
  • Missing original packaging
  • Change of mind after use

3. Refund Process

Once the returned product is received and inspected:

  • Approved refunds will be processed within 5–7 working days.
  • Refunds may be issued via bank transfer, Easypaisa, JazzCash, or store credit.

4. Exchange Policy

Customers may request an exchange subject to product availability.

5. Shipping Charges

  • Shipping charges are non-refundable.
  • In case of damaged or incorrect items, return shipping may be covered by FZ Traders.

6. Order Cancellation

Orders can be canceled before shipment confirmation.

7. Contact for Returns & Refunds

Website: FZ Traders
WhatsApp: 0326-3236677

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